Terms & Conditions
Last updated: October 2025
1. Introduction
These Terms and Conditions (“Terms”) govern the use of all services, products, and digital assets provided by Zebotix (“Supplier”, “we”, “our”, “us”) to its clients (“Client”, “you”). By engaging our services or accessing our website, you agree to these Terms.
2. Services & Deliverables
All project scopes, deliverables, and timelines will be outlined in the proposal or Statement of Work (SOW). Any change in scope after approval will require a formal Change Request and may affect pricing and timelines.
- Deliverables will be accepted in the form agreed in the SOW (staging URL, repository access, or build artifacts).
- Delivery dates are estimated and depend on timely client feedback and provision of assets.
3. Payment & Pricing
Payment Schedule: 50% upfront, 40% upon staging/design approval, 10% upon final acceptance.
Currency: All payments in PKR (Pakistani Rupees) unless otherwise stated.
Late Fees: 2% monthly interest applies on overdue invoices after 15 days.
Refunds: See Refund Policy section.
Invoices: Prices exclude applicable taxes; invoices are issued electronically.
4. Intellectual Property (IP)
Upon full payment, all rights and ownership of deliverables created specifically for the Client transfer to the Client. Zebotix retains ownership of any pre-existing tools, frameworks, or libraries used. Zebotix may display completed work in its portfolio unless an NDA restricts it.
Third-party components: Any third-party or open-source components used are subject to their respective licenses. Client is responsible for any paid third-party license fees.
5. Revisions & Change Requests
Projects include limited revisions as agreed. Additional requests altering scope or functionality are billed at standard hourly or fixed rates. Revision rounds for UI/copy adjustments are defined in each proposal.
6. Confidentiality & NDA
Zebotix treats all client information as confidential. If required, a separate NDA can be signed before work begins. Data is stored securely and shared only with authorized personnel.
7. Liability & Warranty
Zebotix provides a 30-day bug-fix warranty after launch for defects reported in writing. Our total liability is capped at the total fees paid for the specific project. We are not liable for indirect losses, third-party failures, or content provided by the Client.
8. Cancellation & Disputes
Either party may terminate with written notice. Refunds are issued per the Refund Policy. Any disputes shall first go through mediation. Governing law is Pakistan, with jurisdiction in Karachi courts.
9. Force Majeure
Neither party is liable for delays caused by events beyond reasonable control (natural disasters, cyberattacks, government restrictions, etc.). In such cases, affected timelines will be extended commensurately and parties will cooperate to minimize disruption.